Emergency contact numbers

For EMERGENCIES ONLY out of office hours please call 0131 220 5241
where emergency contact numbers can be retrieved
OUT OF OFFICE HOURS ONLY YOU MAY CONTACT THE FOLLOWING COMPANIES
DIRECTLY, HOWEVER DURING OFFICE HOURS WE ASK THAT YOU CALL TO
REPORT ANY MAINTENANCE ISSUES.
In the case of a gas leak contact Transco immediately on 0800 111 999.
HEATING EMERGENCIES 
FOR CONTRACT HEATING 3* SERVICE CONTRACT CUSTOMERS - 467 7875
FOR SCOTTISH GAS 3* COVER - TELEPHONE NUMBER: 0845 9 500 400. 
***** Please check whether or not you have a British Gas 3* Contract or Contract Heating Service
agreement, this information will be in your tenant information notes and inventory provided at the start
of your tenancy.
OR MORAL CONTRACTS EMERGENCY NO. 07842 285 096
OR CONTRACT HEATING - jobenquiries@contractheating.co.uk 458 3377 
ELECTRICITY - POWER FAULTS - SCOTTISH POWER - 08452 727 999
PLUMBING EMERGENCIES 
Burst pipes/flooding - if you have a burst pipe or any sign of flooding, such as a leak, you
must take immediate action and are responsible for ensuring;
a) If the water is coming into your property - contact the neighbour above 
and ask them to sort out the problem; take their contact details and give 
them to us so that we can follow it up; switch off the electricity at the 
mains if the water comes into contact with fittings or wiring.
b) If the leak is in your property - turn off the water at the mains; turn on all taps to
drain the water; notify neighbours below who may be affected by the flooding.
PLUMBER - ABSOLUT PLUMBING - 07973 468 103 - 24 HOUR LINE 
OR MORAL CONTRACTS EMERGENCY NO. 07842 285 096
MAINS WATER - SCOTTISH WATER - 0845 601 8855
APPLIANCE REPAIRS - TRINITY DOMESTIC APPLIANCES Ian - 0777 0364 815 
(IF THE APPLIANCE IS NEW OR NEARLY NEW THEN CALL THE MANUFACTURER IN
THE FIRST INSTANCE)
DRAINAGE - FAST FLOW DRAINS - 0751 550 7935
LOCKSMITH - REUBEN - EDINBURGH FORTH LOCKS- 0800 093 3123 
OR 0750 66 88 904

FOR EMERGENCIES AND OUT OF OFFICE HOURS ONLY PLEASE CONTACT THE FOLLOWING COMPANIES DIRECTLY. HOWEVER DURING OFFICE HOURS WE ASK THAT YOU CALL TO REPORT ANY MAINTENANCE ISSUES ON 0131 220 5241.

Please click on one of the following for emergency contact information:

Gas Leak

Heating Emergencies

Plumbing Emergencies (Leaks)

Appliance Repairs

Drainage

Locksmith

______________________________________________________________

Bannered

_____________________________________________________________________________

GAS LEAK

In the case of a gas leak please contact Transco immediately on 0800 111 999.

_____________________________________________________________________________

HEATING EMERGENCIES 

CONTRACT HEATING - jobenquiries@contractheating.co.uk 0131 458 3377

FOR CONTRACT HEATING 3* SERVICE CONTRACT CUSTOMERS - 0131 467 7875

FOR SCOTTISH GAS 3* COVER - TELEPHONE NUMBER: 0845 9 500 400. 

***** Please check whether or not you have a British Gas 3* Contract or Contract Heating Service agreement, this information will be in your tenant information notes and inventory provided at the start of your tenancy.

If contract heating cannot be contacted please contact MORAL CONTRACTS - EMERGENCY NO. 07842 285 096

ELECTRICITY - POWER FAULTS - SCOTTISH POWER - 08452 727 999

_____________________________________________________________________________

PLUMBING EMERGENCIES 

Burst pipes/flooding - if you have a burst pipe or any sign of flooding, such as a leak, you must take immediate action and are responsible for ensuring;

a) If the water is coming into your property - contact the neighbour above and ask them to address the problem. Please take note of their contact details to send to us so that we can follow it up; switch off the electricity at the mains if the water comes into contact with fittings or wiring.

b) If the leak is in your property - turn off the water at the mains; turn on all taps to drain the water; notify neighbours below who may be affected by the flooding.

PLUMBER - ABSOLUT PLUMBING - 07973 468 103 - 24 HOUR LINE 

OR MORAL CONTRACTS EMERGENCY NO. 07842 285 096

MAINS WATER - SCOTTISH WATER - 0845 601 8855

_____________________________________________________________________________

APPLIANCE REPAIRS 

TRINITY DOMESTIC APPLIANCES Ian - 0777 0364 815 

(IF THE APPLIANCE IS NEW OR NEARLY NEW THEN CALL THE MANUFACTURER IN THE FIRST INSTANCE)

_____________________________________________________________________________

DRAINAGE

FAST FLOW DRAINS - 0751 550 7935

_____________________________________________________________________________

LOCKSMITH

REUBEN - EDINBURGH FORTH LOCKS- 0800 093 3123 

OR 0750 66 88 904